Outsourced HR & Recruiting Services

Optima helps business owners sleep better at night by taking the stress out of HR.

From compliance to risk prevention, we quickly get your business on track—and keep it there. Our team also supports recruitment and retention strategies to help you build and sustain a thriving workforce.

We are here when you need us. We take the worry out of HR work so that you can focus on what you do best! It may not be today or tomorrow, but I can guarantee that at some point, you are going to need us.

Jilian Dimitt, SPHR, SHRM-SCP

Vice President, Human Resource Services
Optima Office, Inc.

How Optima Can Support Your HR Goals

Expert Leadership

Are You HR Compliant?

Human Resources compliance helps businesses limit potential risk by properly handling various rules, laws, and regulations. Download the 2025 HR compliance list, which outlines the items businesses should monitor and audit.

How Optima Can Support Your HR Goals

HR Services, Compliance, and Recruiting Services. Watch the videos for more insights.

Human Resource Roles We Can Help You With

We take the worry out of HR work so that you can focus on what you do best!

Outsourced HR Director

Outsourced Human Resource Directors are responsible for acting as a strategic business partner with clients. This includes recommending and developing HR programs that support the client’s needs and counseling clients regarding compliance, resource planning, training and development, compensation, benefits, and infrastructure.

Outsourced Part-time HR Managers

Human Resource Managers are responsible for ensuring the overall administration, coordination, and evaluation of HR plans and programs are realized. This includes developing and managing Human Resource plans and procedures that relate to company personnel.

Part-time Employee Relations Managers

Our outsourced Employee Relations Managers facilitate employee relations and resolve HR issues on behalf of a client, oversee all aspects related to employee and management relations, and work to help employees and managers understand each other. This includes designing, planning, and implementing the client’s employee relations programs, policies, and procedures.

Outsourced HR Generalist Services

The Human Resource Generalist is a person who is well rounded in all aspects of HR and in smaller operations often acts in a management capacity. Although all final HR decisions are still made by the person the HR Generalist reports to, like the CFO. The HR Generalist will run the daily functions of the HR department, which may include administering pay, benefits, and leave, and enforcing company policies and practices.

Outsourced Fractional Benefits Specialists

The Benefits Specialist is responsible for directing and planning the day-to-day operations of group benefits programs (group health, dental, vision, short-term and long-term disability, worker’s compensation, life insurance, travel and accident plan, flexible spending plan, retirement plans, etc.). This person provides excellent customer service and designs quality benefits plans. The administrator continually investigates new benefits programs, improves existing programs, and supervises and monitors benefits administration.

Outsourced Recruiting Manager

Outsourced Recruiting Managers oversee the client’s recruitment process in its entirety. This includes designing and modifying recruiting procedures, recording recruiting metrics, directing and managing the recruiting team, and monitoring the recruiting team’s performance. Their goal is always to make their client’s recruitment process as efficient and effective as possible. They devote their time to learning the business and the factors needed for its success, understanding current talent and identifying where gaps exist as well as developing a strategy to fill gaps and plan for the client’s future needs.

Meet the Team

Jilian Dimitt

Human Resources

Jennifer Saunders

Director of Human Resources

Christoph Hilscher

Sr. HR Manager

Diane Lincoln

Sr. HR Manager

Charlotte Odette, SHRM-CP

HR Manager

Jill Widtfeldt-Ryback, SHRM-CP

HR Manager

Monique Avalos

HR Manager

Scott Bullock

HR Manager

Jasmeet Grewal

Payroll Manager

Wendy Peveri

Sr. HR Manager

We believe that behind every successful
business is an “Optimal” Accounting, HR, and Operations team.