Outsourced HR Services

Optima provides business owners with peace of mind by providing guidance in all areas of HR. We don’t want clients to lose sleep over HR issues, so we quickly bring them into compliance and ensure they have a plan to avoid risks. Optima can also help with employee retention and recruitment.

Outsourced HR and Recruiting Services

• Perform Annual HR Assessments

• HR Compliance (Federal, State, and Local) Hiring / Termination

• Onboarding / Orientation

• Training, Learning & Development Diversity, Equity and Inclusion

• Employee Handbook / Policy Review and Creation Injury & Illness Prevention Program (IIPP) Unemployment Cost Reduction

• Performance Management / Performance Coaching Payroll Compliance & Setup

• Benefits / Compensation Analysis Leaves of Absence

• Safety / Workers’ Compensation Terminations

• Job Description- Review, Revision, and Creation Job Posting and Compliance

• Recruiting / Talent Acquisition Candidate Selection / Interviewing

• Offer Letter Creation / Background and Reference Checks

Outsourced Human Resource Directors are responsible for acting as a strategic business partner with clients. This includes recommending and developing HR programs that support the client’s needs and counseling clients regarding compliance, resource planning, training and development, compensation, benefits, and infrastructure.

Human Resource Managers are responsible for ensuring the overall administration, coordination, and evaluation of HR plans and programs are realized. This includes developing and managing Human Resource plans and procedures that relate to company personnel.

Our outsourced Employee Relations Managers facilitate employee relations and resolve HR issues on behalf of a client, oversee all aspects related to employee and management relations, and work to help employees and managers understand each other. This includes designing, planning, and implementing the client’s employee relations programs, policies, and procedures.

The Human Resource Generalist is a person who is well rounded in all aspects of HR and in smaller operations often acts in a management capacity. Although all final HR decisions are still made by the person the HR Generalist reports to, like the CFO. The HR Generalist will run the daily functions of the HR department, which may include administering pay, benefits, and leave, and enforcing company policies and practices.

The Benefits Specialist is responsible for directing and planning the day-to-day operations of group benefits programs (group health, dental, vision, short-term and long-term disability, worker’s compensation, life insurance, travel and accident plan, flexible spending plan, retirement plans, etc.). This person provides excellent customer service and designs quality benefits plans. The administrator continually investigates new benefits programs, improves existing programs, and supervises and monitors benefits administration.

Outsourced Recruiting Managers oversee the client’s recruitment process in its entirety. This includes designing and modifying recruiting procedures, recording recruiting metrics, directing and managing the recruiting team, and monitoring the recruiting team’s performance. Their goal is always to make their client’s recruitment process as efficient and effective as possible. They devote their time to learning the business and the factors needed for its success, understanding current talent and identifying where gaps exist as well as developing a strategy to fill gaps and plan for the client’s future needs.